ER
Ernest R
1 reviews | Active since Dec 2013
30 Jan 2024, 08:34
Business online
I am the treasurer of a small golf club and for 2 months now I have tried to link our current online business account to our call account which is not on our profile. I went to the branch in Mossel bay but the business online representative is in Robertson!! This person is helpful and respond to emails but I would not write a review if the work was done. I would never advise a person to deal with Standard Bank as this is the worse customer service that I ever had with a bank.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 Jan 2024, 08:37Dear Ernest,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply30 Jan 2024, 08:37
Official
Dear Ernest,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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ER
Ernest R's updateReviewer Update
07 Feb 2024, 12:55I did get some attention now after the Standard bank Hello Peter team got involved. Thanks!
ER
Ernest R's update07 Feb 2024, 12:55
Reviewer Update
I did get some attention now after the Standard bank Hello Peter team got involved. Thanks!
Standard Bank's replyOfficial
07 Feb 2024, 13:08Dear Ernest
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
StandardBank Help Centre
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
StandardBank Help Centre
***
Standard Bank's reply07 Feb 2024, 13:08
Official
Dear Ernest
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
StandardBank Help Centre
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kindest regards
StandardBank Help Centre
***