MM
Mzimhle M
1 reviews | Active since Oct 2020
26 May 2023, 15:17
Business client looking for assistance, now one picks up on the business clients line
Used to have a business account with standard bank, now I want to revive it or create a new one, been on the call waiting for the past 30min, tried calling twice. Yho! Let me go create one on FNB. As I'm speaking waiting for the call the agent to pick up, the call just dropped on its own. Number I called is ***, which a personal accounts agent gave me.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 May 2023, 15:26Dear Mzimhle
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 May 2023, 15:26
Official
Dear Mzimhle
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 May 2023, 16:10Good day Mzimhle
Thank you for taking our call.
Please be advised that we have requested our team of professional Business Bankers to be in touch with you.
Kindly be on the look out for our call.
Have a great weekend ahead.
Thank you for taking our call.
Please be advised that we have requested our team of professional Business Bankers to be in touch with you.
Kindly be on the look out for our call.
Have a great weekend ahead.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply26 May 2023, 16:10
Official
Good day Mzimhle
Thank you for taking our call.
Please be advised that we have requested our team of professional Business Bankers to be in touch with you.
Kindly be on the look out for our call.
Have a great weekend ahead.
Thank you for taking our call.
Please be advised that we have requested our team of professional Business Bankers to be in touch with you.
Kindly be on the look out for our call.
Have a great weekend ahead.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***