Business Banking Service

<p>To call in and have a deduction identified on my busines account, I had to endure once call centre agent saying they couldn't find my account (system error or lack of training?) Another call centre agent slamming the phone down on me because I asked for a supervisor. The second phone call took over 14 minutes to finally get to the supervisor, who all of a sudden could find me but kept having to put me on hold etc. All this I could really have done without. Oh and now to get the details on the deduction I have to wait 2 further business days and be charged R23.10. Not a great reason not to switch! Ref No. ********** 855</p>