*********** Business Banking Partner

On advise from our auditors we have migrated our farming and other operations from a sole proprietorship to a Trust.

Feb 2024: To this end our CEO went to Standard Bank to open a new current account with an overdraft facility similar to the existing one that has been in operation since April 1993. (The trust already had a saving account)

April 2024: All the FICA documents etc required had been submitted and a new current account was opened - but without an overdraft facility.

AUGUST 2024: The relationship manager finally requested a meeting on the 29th August. Without any advance warning to accurately prepare, she asked us what our personal assets are to stand surety as trustees for the Trust overdraft. We gave her our asset register as best we could remember (should be more than adequate to stand surety) and signed the documents as she requested.

NOVEMBER 2024: Nine months later and we are still waiting for the overdraft facility on the Trust current account. Nor have we received ANY further communication regarding this matter other than to say that our relationship manager has been replaced with a temp.

Can any one suggest a better bank to partner with?