SB
Shereen B
1 reviews | Active since Jul 2019
05 Sept 2024, 08:57
Business banking for 12 years BAD RUDE ATTITUDE WHEN SERVICE IS REQ
We are not happy with business banking, we have been customers since 2012 and have had no return on investment with fees we pay...
You got our business type wrong, incorrect info on all of our documents, our marriage type , address info wrong, asking for business papers that you received when opening the account.
Taking over a week to just get back to us over two simple requests.... and lastly the ATTITUDE problem..... it stinks!
We want a new business banker! one that is coherent
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
05 Sept 2024, 09:03Good day Shereen.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 09:03
Official
Good day Shereen.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
SB
Shereen B's updateReviewer Update
05 Sept 2024, 09:11Did you delete your response to me? We have also paid Standard bank of R36 000 in service fees since opening this account and have gotten NO service in return... its pathetic!
SB
Shereen B's update05 Sept 2024, 09:11
Reviewer Update
Did you delete your response to me? We have also paid Standard bank of R36 000 in service fees since opening this account and have gotten NO service in return... its pathetic!
Standard Bank's replyOfficial
05 Sept 2024, 09:49Good day Shereen.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 09:49
Official
Good day Shereen.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
SB
Shereen B's updateReviewer Update
05 Sept 2024, 09:52Thank you very much, I look forward to getting these issues sorted.
SB
Shereen B's update05 Sept 2024, 09:52
Reviewer Update
Thank you very much, I look forward to getting these issues sorted.
Standard Bank's replyOfficial
05 Sept 2024, 10:06Hi Shereen
You're welcome
Kindest regards
Standard Bank Hello Peter Team
***
You're welcome
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 10:06
Official
Hi Shereen
You're welcome
Kindest regards
Standard Bank Hello Peter Team
***
You're welcome
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Sept 2024, 12:13Good day Shereen.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Sept 2024, 12:13
Official
Good day Shereen.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
SB
Shereen B's updateReviewer Update
06 Sept 2024, 12:29Thank you!
SB
Shereen B's update06 Sept 2024, 12:29
Reviewer Update
Thank you!