1 reviews | Active since Nov 2024
Business Banking abuse of power at the the Glen
This is about a customer who was ill treated at the Glen Mall , a small business owner managed to get a project , money deposited and the Glen Standard bank branch is refusing to activate the acount claiming the account is closed and refused to help including opening a new account for the Client who happened to be my customer as well.
This account was handled by Christel at the Glen thinks the bank belong to her
Who does not know how to deal with customers and my advise is to take her for customer care training if she proves to be that important to the bank .
You must know that that business bunker you just misstreated belongs to an alliance of business professionals and if one customer is not happy it might affect all of us
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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