QD
Quinton D

1 reviews | Active since Jun 2023

03 Mar 2025, 13:04

Business banking

Good day people….before you open an account with Standard Bank I would like to inform you that….if you get the mobile business app…and the business card linked to your mobile business app gets lost you won’t be able to access any of your funds….so in other words if you go out hiking and loose the card you can’t do anything until the new card comes to your branch who will then re instate the app to work….so for 3 to 5 business days you got no access to your hard earned money….trust me to even get them to help you is another story….try other banks because this one will make you go gray for your own money

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Replies (2)
Standard Bank
Standard Bank's reply03 Mar 2025, 13:29
Official
Dear Quinton

 
Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Mar 2025, 12:47
Official
Dear Quinton

Our team tried calling you and couldn't reach you.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.


Kindest regards
Standard Bank Hello Peter Team 
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