kK
kedinana K
1 reviews | Active since Feb 2017
08 Jul 2021, 08:51
Business banker Kedibone failed to help with anything thus and also has an attitude of note
Business banker by the name of Kedibone Ramaila has been completely unhelpful and even rude to us. After the passing of one of our directors even after informing her of this has jot advised us nor told us what the next step is and when addressed she told us she spoke to us previously ( which was when he was sick and she advised on issuing new cards and not about death ) and all she could say was that business practice which we should already know.. utterly terrible and makes one want to move banks.
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Replies (2)0
Replies (2)Standard Bank's replyOfficial
09 Jul 2021, 01:29Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply09 Jul 2021, 01:29
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
***
kK
kedinana K's updateReviewer Update
26 Jul 2021, 07:27I am still awaiting feedback on this regard.. and to date have not heard anything.
kK
kedinana K's update26 Jul 2021, 07:27
Reviewer Update
I am still awaiting feedback on this regard.. and to date have not heard anything.
