JR
Jolene R
1 reviews | Active since Feb 2021
10 Feb 2024, 10:31
*********** Business Banker
Why do you charge your customers for an immediate payment if the payment is NOT immediate. I made an immediate transfer at 08:15, its now 10:30 and the payment is still not reflecting on the other side. WHILST THE IMMEDIATE TRANSFER CHARGE was also taken. While writing this I have been on hold with Standard Bank Business for 15 minutes already. ***NO ANSWER. I will be moving my business account to another bank !!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 Feb 2024, 10:33Dear Jolene
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Feb 2024, 10:33
Official
Dear Jolene
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
10 Feb 2024, 10:36Dear Jolene
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Feb 2024, 10:36
Official
Dear Jolene
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Feb 2024, 08:06Dear Jolene
We made unsuccessful attempts to get in touch with you.
Give us a convenient time to reach you via direct message.
Eagerly awaiting your reply.
We made unsuccessful attempts to get in touch with you.
Give us a convenient time to reach you via direct message.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Feb 2024, 08:06
Official
Dear Jolene
We made unsuccessful attempts to get in touch with you.
Give us a convenient time to reach you via direct message.
Eagerly awaiting your reply.
We made unsuccessful attempts to get in touch with you.
Give us a convenient time to reach you via direct message.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***