Business banker

<p>Good day,</p> <p> </p> <p>I went to Standard bank in Johannesburg town(Cnr Harrison and Fox street)on Friday the 24th March around 2 o clock regarding changes to business account(amendment of director) with all the documents they required from me. </p> <p> </p> <p>A lady called Rebecca Ditibane assisted me professionally and informed me that I should email or call Lerato Rachaka from Standard bank(Randburg branch) who is the business banker who assisted opening the business account after she has forwarded her all the documents required for changes.</p> <p> </p> <p>I than tried to call Lerato with no luck, so I went back to the Standard bank in town because it's convenient not to far from my workplace. Rebecca tried to call Lerato but was told she is in meetings. Rebecca than emailed Lerato but still no response from Lerato on my side, cause I too personally emailed her.</p> <p> </p> <p>Lerato is an unprofessional business banker, because she's dealing with people's business accounts. If she's so busy to return calls or emails, could she atleast inform me that yes I have recieved your documents and I'm currently busy doing the changes or no I have not received the documents and I will do a follow up. </p> <p> </p> <p>Its a business account money is coming in and out, could she kindly respond to her clients. If she has to much work on her table can the work be given to someone else who can handle it. And could she update her profile too as the numbers given no longer are in use.</p> <p> </p> <p>Regards,</p> <p>Nokwanda</p> <p> </p> <p> </p> <p> </p>