BUSINESS BANK ACCOUNT FEES

Good Afternoon All, standard bank Kimberley branch,Du Toitspan road,when it comes to being assisted for your small business it's a nightmare. I went there to be assisted with my business bank account that has been accumulating bank chargers that I know nothing of,first is the monthly chargers overdraft facility that I never activated or used,the 2nd is the monthly bank chargers for an account that is not being transactional for months,when I went to the branch the front desk guy who works there he just asked me who my banker was,when I told him he doesn't work there anymore,he just gave me a Johannesburg number to call,when I asked him why do you give me the number while if I wanted the nu ver I could've just got it online,the reason I'm here is to sort out my business bank account before it gets closed because of those fees,till today it's still accumulating those fees,even when I try with the e-mails it's not helping at all.