EV
Ebeth V
1 reviews | Active since Jun 2013
14 Feb 2025, 12:21
Business account frozen
Good day, I have a business account with STDB. I received e-mails to tell me some paper work are needed. As here are a lot of spam / ***** I phoned the call centre and they could not tell me if anything is wrong. Yesterday morning I tried to use my card and my account did not work. Went to the nearest STDB branch and they was not able to assist me as well. Asked someone from Cape Town to contact me till now that did not happen and still I cant use my account. in 24 hours time no one bother helping me with a business account not working. How must a business work with banking like this ? Please let me know who I can contact that will be able to help me.
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Standard Bank's replyOfficial
14 Feb 2025, 12:33Good day Ebeth,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply14 Feb 2025, 12:33
Official
Good day Ebeth,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***