1 reviews | Active since Dec 2013
Business account closed but remainder of funds not transferred to my personal account for more than 3 months!
Long story short, I had closed my business bank account with Standard bank in April 2024. At the time, my business Bank had informed me that the remaining funds would be transferred to my personal account.
Fast forward to today, 3 months later, the remainder of my money is not in my personal account, my business banker is not responding to my emails, the email address provided on standard Banks website does not work and I tried emailing *** and *** to get help and support with no reply.
I want to know where is my money? Where is my business banker?
Please note that I am no longer in the country and I specifically requested help from my business banker via email but now I am out of options since no-one is responding to any of my emails!
Can Standard bank South Africa please respond with some sort of solution???
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Plese drop your international number in the private reply box.
Warm regards
Standard Bank Hello Peter Team
***
Plese drop your international number in the private reply box.
Warm regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
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