1 reviews | Active since Jul 2016
Business account blocked with no explanation!!!
Yesterday Standard Bank froze my business account with no explanation. When I phoned them to find out what is going on the banker Paballo Lengane said he cannot tell me anything because their ***** department is investigating. He said all he can say is that someone reported that their account was hacked and sent money to my business account.
My business is unable to perform daily tasks such as shipping, stocking, paying various invoices and third parties as we have no access to funds in our account. My customers will suffer delayed deliveries and my staff will suffer delayed December payments due to something the bank refuses to explain to me. I have never experienced such in my whole business career. Worst of all the tone of the business banker that I spoke to made it sound as if I am guilty of ***** and I am being investigated.
I am utterly disappointed and once they finally resolve this ridiculous matter I will be moving my business elsewhere.
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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