DR
Danie R
1 reviews | Active since Oct 2012
29 May 2026, 08:43
Business Account
Please stay away from Standard bank business account. They attempted updated their banking apps. A week ago I could not access my accounts. Received a message I have no accounts with Standard Bank. After visiting a bank branch and spending hours on the phone my accounts reflected again BUT since then my latest transactions do not reflect on my account. Transactions start at November 2025. Have reported it at a bank branch, have reported it by phone and by email. All I receive is an email "sorry for the inconvenience" Pathetic service.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 May 2026, 08:57Dear Danie,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 May 2026, 08:57
Official
Dear Danie,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
DR
Danie R's updateReviewer Update
29 May 2026, 10:01 We sincerely apologise for any inconvenience or unwarranted frustration this has given you. Bla bla bla!!!
So when will this problem be sorted. Fire your *********** IT provider and get this problem sorted
So when will this problem be sorted. Fire your *********** IT provider and get this problem sorted
DR
Danie R's update29 May 2026, 10:01
Reviewer Update
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. Bla bla bla!!!
So when will this problem be sorted. Fire your *********** IT provider and get this problem sorted
So when will this problem be sorted. Fire your *********** IT provider and get this problem sorted
DR
Danie R's updateReviewer Update
01 Jun 2026, 15:502 Weeks and counting. No response other than an email. Phoned them again just to be cut off after the operator apologised for the inconvenience. Problem still not solved.
DR
Danie R's update01 Jun 2026, 15:50
Reviewer Update
2 Weeks and counting. No response other than an email. Phoned them again just to be cut off after the operator apologised for the inconvenience. Problem still not solved.