1 reviews | Active since Feb 2017

27 Jul 2018, 15:14

Bunch of idiots

For the last 3yrs I have been receiving calls and smss at the end of every month for a Mr A Mostert whos bond payments are in arrear and the more I tell them they have the wrong number the more they harass me! The most pathetic bank in SA!!

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Replies (5)
Standard Bank
Standard Bank's reply27 Jul 2018, 16:00
Official

Dear Anton Pretorius

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply31 Jul 2018, 10:16
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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's update09 Aug 2018, 12:56
Reviewer Update
Looks like I have finally been removed from their data base! Thank you guys!
Standard Bank
Standard Bank's reply10 Aug 2018, 10:53
Official

Thank you for the feedback.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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's update10 Aug 2018, 15:02
Reviewer Update
I spoke too soon. Got an SMS again. I cant attach the screenshot here.