Bullying treatment

Standard bank is taking us for a ride, they are earning interest on my money first before releasing it. The worst part is that they charged me from my account the inward fee but still held the money for their interest gain. On Friday the 15th November I sent money from foreign account to my standard bank account, within 5 minutes I was charged for inward transfer by standard bank but the transferred money is not reflecting. So they are charging me on my account taking the money I was supposed to use for something but still held on the foreign transfer amount. Today is Monday the 18th still the money is still not reflecting. This is bullying at its most.