MW
Meagan W
1 reviews | Active since Jul 2011
30 Jul 2025, 10:12
Bullying tactics
For many months I have been receiving request via email and calls from standard bank ro upgrade my account to the prestige banking account. I have refused, because I don't need the additional benefits they claim to give at the increased fees. I have now discovered, that my account number seems to be blocked for use as when someone tries to make a payment to me it says account number invalid. I had the same experience days ago when trying to apply for a credit approval, it said invalid bank account number. It seems standard bank os trying to force me to accept their offer of an upgraded account. Surely this is unacceptable business practices. I will be mov8ng all my account to FNB ASAP!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 Jul 2025, 10:18Dear Meagan,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jul 2025, 10:18
Official
Dear Meagan,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 Jul 2025, 11:15Dear Meagan,
We would like to thank you for taking our call to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for taking our call to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jul 2025, 11:15
Official
Dear Meagan,
We would like to thank you for taking our call to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for taking our call to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest regards,
Standard Bank Hello Peter Team
***
MW
Meagan W's updateReviewer Update
30 Jul 2025, 16:47I undeniable all the market options as yo said in your call earlier this mornin and I just received another mail from the same person as before to upgrade my account....this is the worst service ever. And it still doesn't resolve that my account number is "invalid" when someon tries to make payment to me. how am I suppose to fix that????
MW
Meagan W's update30 Jul 2025, 16:47
Reviewer Update
I undeniable all the market options as yo said in your call earlier this mornin and I just received another mail from the same person as before to upgrade my account....this is the worst service ever. And it still doesn't resolve that my account number is "invalid" when someon tries to make payment to me. how am I suppose to fix that????