WT
Wade T
1 reviews | Active since Sept 2019
20 Sept 2019, 13:36
BULLSH#t
I went to the ATM to draw the instant money and it told me that the voucher had already been used. I’ve been holding on the phone to the customer care department for 30 minutes!!!! I want some sort of feedback regarding how I get this money back. This is absolute *******. What is the point of the help line if no one ANSWERS THE PHONE !???
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Standard Bank's replyOfficial
21 Sept 2019, 04:28Hello Wade,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply21 Sept 2019, 04:28
Official
Hello Wade,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***