ZB
Zamashandu B

1 reviews | Active since Mar 2009

20 Jul 2018, 07:31

BULL****!!!

I paid off my credit card over a year ago yet it still reflects on my credit status thus decreasing my credit scoring. I have phoned both Standard bank and the debt collectors to have this sorted but to no avail.

I email standard bank the settlement letter this year to have this sorted and to date my name still appears on ITC, I WANT THIS SORTED ASAP!!!

0
Replies (2)
Standard Bank
Standard Bank's reply20 Jul 2018, 08:20
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

ZB
Zamashandu B's update24 Jul 2018, 09:16
Reviewer Update
NO ONE HAS TRIED TO CONTACT ME TO RESOLVE THE MATTER, STANDARD BANK IS SUCH **** THOUGH!!!!