1 reviews | Active since Sept 2011
Bul**** on phone by Consultant
One of your consultants called me to offer me a Life Insurance Product. I made it very clear from the beginning that I was busy and definitely not interested in the product. I stupidly felt bad and asked her to quickly explain it and after listening told her I was not interested again. Now if that was where the call ended it would have been fine. She then proceeded to guilt me and pull the you are an independent woman on me. I made it clear that if I was interested at some stage that I would consider Standard Bank when I look to getting insurance. She then tried to twist my words into me agreeing to the product. Then when I said no I don't want it and I am not interested she rudely just put the phone down. Please if you are trying to keep customers supporting your institution I would steer away from that behavior. Many people like myself don't take well to Bullies!
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
