KE
Kyle E
1 reviews | Active since Aug 2020
30 Jan 2024, 14:39
Bull **** Service
Very annoyed with the time Standard Bank takes to process Immediate payments. They are supposed to be immediate but 2hrs later I am still waiting for supplier to receive the payment I made so that goods can be released for me to continue with business. When you contact customer support they send you from pillar to post and then put you on hold for the rest of the day. Such a disappointment I am delayed one day because of this bull **** service.
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Replies (1)
Standard Bank's replyOfficial
30 Jan 2024, 14:53Good day Kyle
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jan 2024, 14:53
Official
Good day Kyle
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***