Bull**** from Standard Bank

This is my SECOND complaint on Hello Peter because Standard Bank has refused/not actioned my first complaint.

Standard Bank was sent an instruction by Capitec Bank to switch the debit order for my Personal Loan to my Capitec Savings account. However, Capitec did this WITHOUT MY CONSENT.

I called Standard Bank to tell them not to switch the debit order and a rude consultant told me I have to go to the branch. I mean ***? Capitec sends an instruction without my consent and Standard Bank switches my debit order. But when me, the actual customer, call them and tell them to disregard this instruction, they tell me I have to go to the branch????

NEVER BANK WITH STANDARD BANK. THEY WILL MAKE YOUR LIFE HELL.

I am now considering launching a MASSIVE social media campaign similar to what I did with Vodacom so I can let South Africans know this is how Standard Bank treats its customers and that they should NEVER BANK WITH STANDARD BANK.