JW
Jacobus W

1 reviews | Active since Dec 2018

30 Jul 2020, 03:53

Bull**** bank

Good day, i have a new account with Standard bank. I am working in the usa and made a payment of my salary into my account. Since i deposited my money i could not use my account at all my bank card was declined. Then i tried to transfer the money into a different account using the mobile app. That has got an error. I have been trying to get in contact with the bank for 3 weeks now. Without reply.

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Replies (1)
Standard Bank
Standard Bank's reply30 Jul 2020, 05:11
Official
Hello Jacobus, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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