Bulk teller terrible attitude and use of profanity

Opened a business account at the Four ways branch and the process was seamless until I had to go and request change on coins as I had to do a deposit into the business account, the lady showed lack of interest and my urgency was not of importance her as she had to go around asking and came with a team leader or senior who had not listened to what I had to say and just had to simply tell me that my request cannot be done, the story does not end there I was in a for almost 2 hrs. to leave there very upset. They proceeded to use F*** words behind the teller desk to make it worse the lady did not even have a name tag on so I can put her name on this complaint, she had a black jump suite on. The team leader had no intention of listening to me and went on to encourage me log a hellopeter complaint. The story does not end here, I'm a professional and was able to get Sim's email address and will type an even detailed email to him about this terrible experience at the branch.

On the flip side I went to the sister branch in Dainfern and will like to commend them as they take service very seriously and see every customer as equally important, a lady by the surname of Malebati and the security guard on duty were able to effectively assist me and they both had lots of patience, the branch deserves a business banker as one will never want to make a trip to the Four ways branch ever.