SH
Samantha H

1 reviews | Active since May 2020

02 Oct 2025, 10:17

Bul**** Client for Poor Service

I have not received a statement over 2 years from Standard Bank For my Vehicle and now they threatening to collect my vehicle , despite the account being in arrears I have been making payment but not receiving invoices / statements.

My phone number has not changed in the last 10 years and the threats of collections and being intimodated and bu**** for a repossession, yet I am begging for a statement / settlement letter to settle the account

0
Replies (2)
Standard Bank
Standard Bank's reply02 Oct 2025, 10:19
Official
Dear Samantha, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply08 Oct 2025, 13:32
Official
Dear Samantha 

Thank you for allowing the team to address the concerns you have raised.

We will be closing this matter on our end.

Kindly let us know should you need any further assistance.

Have a great day further.

Kindest regards, 
Standard Bank Hello Peter Team 
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