KK
Kevin K
1 reviews | Active since Jan 2011
06 Dec 2018, 14:39
BUILDING CLAIM *1 YEAR 2 MONTHS*
BUILDING CLAIM *1 YEAR 2 MONTHS* - CORR-18/014632 How can a building insurance claim take this long. I have only got 1 thousand run arounds and no reply to emails and phone calls. Even complaining to the complaints department serves no help. Storm damage to my Walls and Parquet flooring . ********** ********** **********
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Dec 2018, 14:58 Dear Kevin
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply06 Dec 2018, 14:58
Official
Dear Kevin
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
KK
Kevin K's updateReviewer Update
06 Dec 2018, 16:10How about dedicating someone in management to this matter? Supplying me with their cell number and email address, who can take accountability. And not just another call center number with an email address.
KK
Kevin K's update06 Dec 2018, 16:10
Reviewer Update
How about dedicating someone in management to this matter? Supplying me with their cell number and email address, who can take accountability. And not just another call center number with an email address.
KK
Kevin K's updateReviewer Update
10 Dec 2018, 21:214 Days pass on since your generic copy and paste reply, with no contact made with your
paying customer.
KK
Kevin K's update10 Dec 2018, 21:21
Reviewer Update
4 Days pass on since your generic copy and paste reply, with no contact made with your
paying customer.