Brushed off when I wanted to open an account

Standard Bank recently granted me a home loan & as a sign of respect I decided to close my accounts with FNB & ABSA and move all banking to one bank.<br> We recently moved into our new property & as soon as I had my 1st rates account, I took a day off to go & open an account with Standard Bank in Alberton.<br> I was brushed off by the female at reception as follows: she asked me for payslips, which I produced. Then I was told to sit & wait. She then came back & asked if I have an account elsewhere.<br> She then told me to bring copies of the last 3 statements to verify my address - despite me telling her my last statements reflects my old address: I relocated from KZN to Gauteng just recently!<br> I was not given the opportunity to see a consultant & I am quite shocked at the level of disrespect shown towards a potential new client!