CN
CHRISTABEL N

1 reviews | Active since Nov 2021

28 Sept 2023, 12:23

BROKEN PROMISE AND *******

Standard bank took R10000 from my account AND IT HAS TAKEN OVER 2 MONTHS FOR THEM to refund like they promised to. iT IS SUCH AN INCONVIENCE AS NO ONE CAN HELP AT THE BRANCHES OR OVER THE PHONE, I AM BEING MOVED FROM ONE PERSON TO ANOTHER. i JUST NEED MY MONEY BACK AND FOR YOU TO CLOSED THE ACCOUNT LIKE YOU SAID YOU WOULD!!!

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Replies (1)
Standard Bank
Standard Bank's reply28 Sept 2023, 12:30
Official
Dear Christabel

 This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***