MS
Mohamed S
1 reviews | Active since Apr 2012
21 Jan 2020, 09:35
Brilliant Prestige Banker
I would just like to give a thumbs up to my Prestige Banker, Catherine Mashego from the Boksburg branch. I went to renew my debit cards and by mistake my cigarettes fell out my pocket and was left there. I called her and she managed to find them and said I can collect them the next day which I did. Although this is something trivial, it is small things like this that makes a person feel appreciated as a customer. This is what service should be like and going the extra mile as a service provider. Keep up the good work.
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Replies (1)Standard Bank's replyOfficial
21 Jan 2020, 16:13Hello Mohamed
We have received your compliment.
Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply21 Jan 2020, 16:13
Official
Hello Mohamed
We have received your compliment.
Thank you so much for taking the time to compliment our staff.
I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
