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Nina N

1 reviews | Active since Jan 2016

11 Jan 2016, 16:07

Brilliant Experience

On 6 January 2016, my husband and I went to Standard Bank to sort out quite a few issues we had with our bank cards and internet banking. The first person we came into contact with was the delightful Nyamunzhedzi Machaba, who directed us to one of the tellers in the customer services department. There we had the great fortune of being assisted by Tumelo Mdluli. Nothing was too much for him, he smiled the whole time and explained everything he was doing so we felt like the most important people in the world. Eventually he couldn't assist anymore and we were escourted to Nyamunzhedzi Machaba's office. She further helped us in a professional and extremely friendly way. I cannot say enough about these two amazing people. They made our whole experience so easy and never once made us feel that we were taking up their time or that their was anyone else in the bank except us. They are such an asset to Standard Bank and I hope they both get their due rewards.

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Replies (1)
Standard Bank
Standard Bank's reply12 Jan 2016, 11:04
Official
Hello Nina Nelson,

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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