brigde of promise

I have credit card with stanadrd bank of which yes i did default with non payment because of the financila constraints , i was contact by the stadanrd bank call centre agent to arrange payment with me , On the conversation we had i was told to pay R700.00 of which i said i could not afford . then i asked for another altenative of R500 of which the agent told me they can only put me on the R500 arrangement if i cant pay the last arrengement of R700. I couldint pay the R700 then instead of being put on the R500 arrangement as promised on recorded line, i was then put through to the final stage which is the lawyers *** while im getting ready to pay the R500 arrangement that i was promised . i have decided to allow the bank and the "credit card ombudsman" to listen to the last call that the call centre guys gave me that promised on recorded line that if i cant pay this last arrengemnt i will be taken to the R500 arrangement with the bank while my credit card still active and working

Now my credit card has been stgopped i am being put to lawyers of which ive never skipped as i am a good payer , but i didnt need to be put under laywers as i was promised the R500 arreangement with standrd bank . So lets take this to the ombuds man and see what will be the outcome . I was treated unfair by the standard bank credit card devision .