BREACH OF TRUST
My Mom Sylvia Nofana passed away in April 2018 and she had a credit card with Standard bank, luckily she had credit life cover for it. I claimed this on her behalf to cover her credit debt, the cover paid the debt. This should have been the end of it, wrong. Standard bank has kept her credit card open, and it accumulating CHARGES. I DON’T KNOW WHO THEY HAVE LEFT IT OPEN FOR because the owner of it passed away.
THEY HAVE SINCE HANDED THE ACCOUNT OVER BECAUSE IT NOW APPARENTLY OWES 1000. This is appalling to say the list.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***