IG
IDRIS G

1 reviews | Active since Oct 2014

23 Feb 2015, 09:07

Breach of giving my details without consent

I had enquired about vehicle Finance which was later approved. Whilst negotiating interest rate, I had 2 calls from tele 2 different consultants wanting to offer me insurance. Issue here is that I did not give consent for my details to be given out. I did report it to managers concerned via e-mail and guess what, as I thought....\they shifted the buck / they didn't even bother to come back to me"......despite my persistence in them getting to the bottom of this. So guess what......do not take it for granted that this bank has your security at its highest level"

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Replies (1)
Standard Bank
Standard Bank's reply24 Feb 2015, 10:54
Official
Hello IDRIS GOOLAM,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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