Breach of CPA & TCF Principles by Standard Bank

I app**** for a Further Advance on my Standard Bank Bond, the app with all my docs was submitted on 06/10/2015, a Valuation was done on 13/10/2015 then on Friday, 16/10/2015 at 16:38, I received an email from Sarah Omarsaib requesting a letter from my Employer as to why there's a discrepancy in my Nett salary as the Payslip supp**** & Bank Statement don't correspond. I then sent Sarah the payslip on Monday, 19/10/2015, with the correct figures matching the Bank Statement & the reason was, when I drew my payslip off our electronic system when I first submitted my app, my vehicle instalment was not added at that time, I get paid the 20th of each month & the vehicle instalment is loaded 3 days before payday. I then got a call from another female by the name of \Katey"on Tuesday"