aa
alicia.vorster alicia.vorster
1 reviews | Active since Dec 2016
23 Sept 2023, 07:14
Breach of contract
I've been with Standard Bank for years and I'm honestly looking at moving to a different bank. I have a loan which was set up to be deducted on the 25th of every month and it was deducted today!!!! This is probably the 6th time this year that my debit order is deducted DAYS in advance. This is *******, unacceptable and BREACH OF CONTRACT!!! Funny to see I'm not the only with the same issue
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Sept 2023, 08:08Hi Alicia
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply23 Sept 2023, 08:08
Official
Hi Alicia
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
26 Sept 2023, 15:27Hi Alicia
Sadly, after three efforts to call you on your mobile device, we were unable to do so. You can contact us whenever it's most convenient for you.
We will be closing the case in the interim, but we sincerely hope you will get in touch with us if you require any other help.
Kindest regards,
Sadly, after three efforts to call you on your mobile device, we were unable to do so. You can contact us whenever it's most convenient for you.
We will be closing the case in the interim, but we sincerely hope you will get in touch with us if you require any other help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 Sept 2023, 15:27
Official
Hi Alicia
Sadly, after three efforts to call you on your mobile device, we were unable to do so. You can contact us whenever it's most convenient for you.
We will be closing the case in the interim, but we sincerely hope you will get in touch with us if you require any other help.
Kindest regards,
Sadly, after three efforts to call you on your mobile device, we were unable to do so. You can contact us whenever it's most convenient for you.
We will be closing the case in the interim, but we sincerely hope you will get in touch with us if you require any other help.
Kindest regards,
Standard Bank Hello Peter Team