CL
CP L
1 reviews | Active since Nov 2015
08 Oct 2025, 07:44
Breach of agreement by Standardbank
Standardbank, please explain why I have been handed over to Macrobert attorneys for R10 000 debt collection after you have APPROVED my payment holiday on record and also extended it WITH approval. I am NOT in arrears as no debit order was taken as per agreement yet you feel it is ok to hand me over and list me for not paying while a agreement has been in place the whole time?????? Will take this up with the ombudsman
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Standard Bank's replyOfficial
08 Oct 2025, 07:47Dear Customer,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Oct 2025, 07:47
Official
Dear Customer,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***