1 reviews | Active since Mar 2009
Breach of agreement
I was called about increasing my Revolving Loan, I did calcs and accepted.
Part of the agreement and reason I accepted is the interest rate would be reviewed. I was told that it was reviewed and agreed at a lower rate. The agreement was with Lindi L Manamela.
I just checked my statement and I see the interest rate is incorrect.
I simply don't care that I was told to wait and then call in after a month, you will urgently adjust and amend the interest amount you charged me, or I will enquiry about switching to FNB.
I've been a client for over 20 and now to treated like this pathetic!
Good Day
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Good Day
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
