1 reviews | Active since Mar 2018
BRAZEN & INDIFFERENT STANDARD BANK
Let me reiterate our (my son's and mine) experience with the LARGEST bank in Africa.. STANDARD BANK. Oh they have BRILLIANT PR, ad campaigns second to none, PR intended to induce a warm fuzzy glow amongst consumers in general, and a nod of approbation from their customers. But it is on the ground that this bank ought to be judged.And indeed MUST be judged. How do they treat their loyal customers? With sympathy and understanding? A cynical trill of laughter greets this proposition. My son has been locked in futile combat with this TITAN since late December, over R50 000 allegedly paid in to his account for a consignment delivered.. The goods were released on (alleged) payment and swiftly withdrawn leaving my son R50 000 poorer. (which he hasn't got). Complaints got nowhere, obligation to customers? what a preposterous, strange notion. Our bottom line is MUCH more important than small customers such as you. Let me state unequivocally to Standard Bank that no amount of PR and hugely expensive ad campaigns can ever compensate for ONE customer's cruel and heartless experience with them. Know further that we shall carry on until justice is served. And we have a multitude of similar experiences from others which we shall relate in further posts. Believe me, we have just started...,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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