JV
Jean V

1 reviews | Active since Apr 2022

25 Apr 2022, 15:18

Branch waiting times

Absolutely disgusting that a customer needs to sit in a queue for more then an hour just to collect a new card.

What service are you actually greeting for paying a Prestige Account?

0
Replies (2)
Standard Bank
Standard Bank's reply26 Apr 2022, 09:29
Official
Good morning Jean.
 Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

Please be advised we will need the following information sent to us via private message for us to assist.
 -Account number
    
We patiently await your response.
     
Kind regards. 
Standard Bank Help Centre
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Standard Bank
Standard Bank's reply28 Apr 2022, 12:33
Official
Hi Jean.

We're still waiting for your details so we able to assist.
 We patiently await your response.
     
Kind regards. 
Standard Bank Help Centre
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