Branch refuse to cancel and reverse debit order

<p>I have my Standard Bank account for exactly 40 years. Ive had a problem with Telkom that debits the same amount R650 for the past couple of months, even though my Telkom account has been closed and paid up since August 2016. I visited the Standard Bank Brackenfell branch this morning at 09h00 and was assisted by the Information desk who had the audacity to refuse to stop the Telkom R650 debit order and refused to remove the debit which was. Already debited from my Standard bank account. The Standard bank employee said I must bring proof that Ive paid the R650 to Telkom before Standard bank would remove the debit????? Excuse me Sandard bank employee but I dont work for you and I dont have to prove anything to you. Remove the Telkom debit from my account, stop the debit order from going off again. That would be called doing your job! Any other bank allows their customers to stop and remove debits. Ive done my part by going to trouble by going to your branch in Brackenfell. Now do your work which you get paid for. </p> <p> </p>