PK
Phillipus K
1 reviews | Active since Jul 2017
13 Aug 2020, 13:52
Branch not open
Standard Bank's website shows that Northmead Square branch is open during the lockdown. I took a huge risk going to the branch with cash to deposit, only finding it to be closed. Other branches you stand for 3 hours plus to get inside. What solution does the bank have for customers that has to deposit cash?
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Replies (2)
Standard Bank's replyOfficial
14 Aug 2020, 11:58Hello Phillipus
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Aug 2020, 11:58
Official
Hello Phillipus
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
PK
Phillipus K's updateReviewer Update
17 Jan 2023, 08:08"Revert to you as soon as possible". 2 and a half years later no response.
PK
Phillipus K's update17 Jan 2023, 08:08
Reviewer Update
"Revert to you as soon as possible". 2 and a half years later no response.