sS
sewata S
1 reviews | Active since Sept 2016
01 Dec 2020, 14:49
Branch loan decline/ standardbank app loan approved
I have app**** loan via standard bank app and the outcome was approved with a loan of R30 000 Then when i go to branch they told me i dont qualify for any loan.. It breaks my heart to stand in a big quee with a hope that i will get a loan ...then they tell me i dont qualify... this is really poor service This is not on at all... Im upset of this...i waisted my time in branch for nothing
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Standard Bank's replyOfficial
01 Dec 2020, 14:56Dear Raymond
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply01 Dec 2020, 14:56
Official
Dear Raymond
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards