SG
Sean G
1 reviews | Active since Jun 2019
21 Jun 2019, 13:03
Branch closures not a wise move
Doing internet banking trying to do a funds transfer (doing a transaction I have done many time before over the 20 odd years) a message came up on the screen to go to the branch.... Go to the branch Sunward Park....ITS NOW CLOSED... so go to another branch K90 some 15Km away... wait with a whole lot of other people in the newly installed waiting area with lots and lots of seats. Waited for ONE HOUR!!! saw a consultant took half an hour. All this for a transaction that used to take two clicks on internet banking.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Jun 2019, 15:52Dear Sean
Thank for posting a comment.
We will get one of the bankers to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank for posting a comment.
We will get one of the bankers to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply21 Jun 2019, 15:52
Official
Dear Sean
Thank for posting a comment.
We will get one of the bankers to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank for posting a comment.
We will get one of the bankers to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's replyOfficial
01 Jul 2019, 08:51Dear Sean Gray
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply01 Jul 2019, 08:51
Official
Dear Sean Gray
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***