Braindead incompetence, ordered a withdraw and cant even put that together

I went in to the bank branch to order a withdraw from a 2 week notice account.

That was meant to of gone through on the 26th October.

Nothing has happened on my account, I have no means of checking the status of that withdraw and I required that withdraw to go through as I am currently overseas.

I have found zero information on how this process is meant to work and standard bank consistently fails to do rudimentary functions on an almost weekly basis at this point.

Hey I know you guys are terrible at reading but as I said I'm overseas again so email me.