SK
Stephanie K
1 reviews | Active since Aug 2019
19 Apr 2023, 13:10
Bradlaw and standard bank pathetic!
Standard Bank is using a company called Brodlaw a lady by the name of Linah Makhubu was so F#@$ rude! Mocks me on the phone knowing she is telling me the call is being recorded i was so so shocked at how this lady handled me and also calling my husband if they can not get a hold of me. when i told her that i am also recording the conversation like she is she got even more rude. she screams BYE in my ear and asking me why do i need it in writing on email what she is saying to me. Standard bank i am very disgusted with you and this so called "lawyers " outsourced companies you use!
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
19 Apr 2023, 13:16Good Day Stephanie
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Apr 2023, 13:16
Official
Good Day Stephanie
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
SK
Stephanie K's updateReviewer Update
19 Apr 2023, 13:20standard bank please provide me with and email address or number i can contact with regards to this and giving out my personal details.thank you
SK
Stephanie K's update19 Apr 2023, 13:20
Reviewer Update
standard bank please provide me with and email address or number i can contact with regards to this and giving out my personal details.thank you
Standard Bank's replyOfficial
19 Apr 2023, 13:22Good Day Stephanie
We will get a consultant to reach you.
Kind Regards
Standard Bank Hello Peter Team
***
We will get a consultant to reach you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Apr 2023, 13:22
Official
Good Day Stephanie
We will get a consultant to reach you.
Kind Regards
Standard Bank Hello Peter Team
***
We will get a consultant to reach you.
Kind Regards
Standard Bank Hello Peter Team
***
SK
Stephanie K's updateReviewer Update
19 Apr 2023, 13:37Thank you Godwin from standard bank that has called me and has assisted me with this matter. mich appreciated
SK
Stephanie K's update19 Apr 2023, 13:37
Reviewer Update
Thank you Godwin from standard bank that has called me and has assisted me with this matter. mich appreciated
Standard Bank's replyOfficial
19 Apr 2023, 13:57Good Day Stephanie
You are welcome.
Kind Regards
Standard Bank Hello Peter Team
***
You are welcome.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Apr 2023, 13:57
Official
Good Day Stephanie
You are welcome.
Kind Regards
Standard Bank Hello Peter Team
***
You are welcome.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
24 Apr 2023, 13:22Dear Stephanie
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Apr 2023, 13:22
Official
Dear Stephanie
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
SK
Stephanie K's updateReviewer Update
24 Apr 2023, 14:57Thank you standard bank Godwin and Lucky from standard bank with in a few days has taken the matter seriously and has communicated and helped me rectify this is a much better manner. i appreciate the speedy response and recovery to my matter brought forward
SK
Stephanie K's update24 Apr 2023, 14:57
Reviewer Update
Thank you standard bank Godwin and Lucky from standard bank with in a few days has taken the matter seriously and has communicated and helped me rectify this is a much better manner. i appreciate the speedy response and recovery to my matter brought forward
Standard Bank's replyOfficial
24 Apr 2023, 15:36Hi Stephanie
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 Apr 2023, 15:36
Official
Hi Stephanie
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team