Bottom of the barrel **** consultants

Busisiwe Ngoqo, a consultant of yours in your Grahamstown / Makhanda branch is a poor excuse for an employee and a representative of your brand. She refused to assist my mother, a recent widow with fixing the names on my late father's estate. This, after Standard bank printed it wrong from the jump. The lack of accountability and culture of doing it right the first time clearly doesn't exist in your branch. I am appalled by this poor service from your consultants. With the high rate of unemployment in this country, you managed to fill a role with the bottom of the ****. My mom has been with your bank for the longest time and banks with you for her business. With such pieces of **** for consultants, you will loose clients