Botched address on account statements

<p>At the beginning of this year the address on my current account statement was changed from my correct postal address, in Cape Town, to an incorrect address in Uitenhage. This was done without any request from myself and I have definitely not moved to Uitenhage! I receive my statements via email in PDF format and I only happened to notice the incorrect address at the beginning of June. I immediately notified my Private Banking consultant but despite numerous email exchanges between the consultant and myself, as well as a telephone conversation with one of the bank's admin personnel, the address has not been restored to what it was before it changed. Thus the address has been in various incorrect forms on the June to October statements. The address on the last couple of statements is blank while on a previous statement it was botched! In this era of concern regarding the security of personal information it is distressing that Standard Bank does not appear to have the administrative ability to maintain the integrity of customer information! It is mind boggling that they do not have the simple administrative expertise to look at the address on my December 2015 statement and replicate it on forthcoming statements! The Private Banking consultant has responded a few times over the past 2 to 3 months telling me that the issue has been passed on to the IT department and escalated to the Complaints Department but I have had no response from these. It seems the consultant has now given up as I no longer receive responses to my emails!</p>