1 reviews | Active since Feb 2015
Bored as FICA with bring you the information
<p>Standard bank has, every few months, asked for me details so I am FICA ok. I'm well into double figures the ammount of times I have borought the documentation and info you ask for but again you ask me to bring proof of address, CC docs ect but no more. If you can't handle my paper work why should i trust you with my money. Today you disabled my account because I didn't bring the documents (again, think this would have been visit no.12 or 13) but now I give up I don't trust your compitence with handling paper work and I certainly don't trust you to look after my money. Will be closing my accounts tomorrow. I even took a seflie of myself handing over the documents to one of yours staff last time I came in.</p> <p>And no need to thank me for your posting and allowing you an opportunity to investigate my complaint.</p> <p>And don't bother allocating this complaint to a resolution specialist who will contact me to resolve my complaint. Thanks. </p> <p>I gave you 12 or 13 chances. Oh, and your bank fees are ridiculous compared to FNB who is now taking (very good) care of my money now.</p>
Good day Paul
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Paul
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Paul
Please note that we shall be closing this post as per your email response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Paul
Please note that we shall be closing this post as per your email response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
