MP
Mmoni P
1 reviews | Active since Apr 2010
24 Oct 2025, 11:07
bored and frustrated client
I’m trying to activate my card in Google Wallet, but it’s been a hassle. The banking app is unhelpful, and calling the digital banking department means waiting on hold for 30 minutes. It’s frustrating that other banks make validation easy, while Standard Bank is a struggle. There's nothing innovative about this bank.
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Replies (1)
Standard Bank's replyOfficial
24 Oct 2025, 11:11Good day Mmoni,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Oct 2025, 11:11
Official
Good day Mmoni,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***